FAQs
Kamn Collection – FAQs
“We may blend in, but we are NOT the same.”
Got questions? We’ve got answers — quick, clear, and Kamn-style.
1. Products & Sizing
Q: Do you offer size guides for your clothing?
A: Every product page has a detailed size chart so you can find your perfect fit. Our pieces are designed to help you feel confident and comfortable — always check the guide before you buy.
Q: Do you offer custom sizes or tailoring services?
A: Not at this time. We focus on versatile, ready-to-wear streetwear that blends in but makes a statement. Use our size chart to pick your perfect fit.
Q: Are the colors the same as shown in the pictures?
A: We photograph our pieces in natural light to showcase their true look and feel. Colors may vary slightly depending on your screen.
Q: How do I care for my Kamn Collection pieces?
A: Each item comes with care instructions so your fit stays as bold as day one. Follow the recommended washing instructions to maintain quality and longevity.
2. Ordering & Payment
Q: How do I place an order?
A: Browse the collection, select your favorites, add them to your cart, and check out. You’ll receive an email confirmation once your order is placed.
Q: Can I modify or cancel my order after it’s been placed?
A: Orders start processing quickly. Contact us within 24 hours if you need to make changes, and we’ll do our best to help.
Q: Do you restock sold-out items?
A: Some pieces are limited drops — once they’re gone, they’re gone. Others we restock based on demand. Sign up for restock notifications on the product page to stay ahead.
3. Shipping & Delivery
Q: What are your shipping options?
A: We ship worldwide via USPS and UPS. Depending on your location, you can choose standard or express shipping. Costs and delivery times vary based on where you are.
Q: How long will it take to receive my order?
A: Orders are fulfilled within 1–3 business days. Then: standard shipping takes 3–4 business days.
Q: Do you offer international shipping?
A: Yes! Shipping times and costs vary by destination.
Q: How can I track my order?
A: Once your order ships, you’ll get a tracking number via email. Track it on USPS/UPS or our website.
Q: What happens if I’m not home when my package arrives?
A: Carriers usually leave your package at the door, near the door or in the mailbox. Stay ahead with your tracking number to avoid missed deliveries.
Q: Do you offer free shipping?
A: Free shipping is available within the U.S. with orders totaling $75 and over. International orders have shipping fees based on destination.
Q: Can I change my shipping address after placing an order?
A: Contact customer service if your order hasn’t shipped yet. Once shipped, we can’t reroute packages.
Q: What do I do if my package is lost or stolen?
A: Contact USPS/UPS to file a claim. We’re also here to guide you if needed.
4. About Kamn
Q: What does “Kamn” mean?
A: Kamn Collection is built on family and values. The name comes from the first letters of our family members’ names and represents Kindness, Gratitude, Integrity, and Grace. Our tagline: “We may blend in, but we are NOT the same.”
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